By accessing our site or using any of our services you agree to the following Terms of Service:
If you are found to breaking any of our upstream provider's policies, or any of our policies, Silverhost reserves the right to suspend or terminate your service. In the case of termination, you may first (depending on the circumstances) have a suspension period, after which, your account and services will be terminated and your data will be removed from our servers.
Information on the Security and Location of Silverhost servers: https://buyvm.net/las-vegas-datacenter/
ILLEGAL CONTENT POLICY:
If any website associated with your account is hosting content that is illegal in the United States (excluding DMCA and copyright, see below), your services will be terminated immediately, your data will be immediately wiped from our servers without warning (unless the data is required by law to be collected), you will receive no refund, and your personal information including your Billing Information and IP Address may be reported to the appropriate law enforcement agencies if necessary.
Any dissatisfied customer may contact Silverhost for a one time monetary refund within 3 days of purchasing a service.
If a refund is requested a second time, or is outside of the 3 days window, you will receive credit that can be used for Silverhost services.
All Silverhost services are sold as "unmanaged", meaning that we will provide basic support to ensure your services are functioning, but we will not provide any "managed" support such as installing apps for you, or setting up a domain.
Sending large amounts of unsolicited emails (spam) may also result in a suspension or termination of your account.
Silverhost is in no way responsible for downtime or the effects of downtime or data loss of any service on our platform that is not caused by an action we took, we do not control the physical hardware or datacenter.
Silverhost cannot guarantee any percentage/amount of uptime.
Silverhost is not personally responsible for any content hosted on client websites.
Silverhost is not HIPAA compliant hosting, nor has it ever claimed to be.
(This excludes TOS violations) Silverhost reserves the right to terminate or suspend any service at any time, for any reason, with a suspension period of at least 48 hours (after which your account will be terminated and your data removed from our servers), and a full monetary refund of your last payment.